|All returned items must be pre-authorized and a Return Authorization Number must be clearly marked on the outside of any shipping packaging.
For sanitary reasons, items worn on the feet will not be accepted for refund. Replacements will be offered for defective items.
Returns are accepted within 30 days of purchase for a full refund if returned with original packaging and in new condition. Shipping and handling charges will not be credited on returns. Returns without an authorization number will incur a 15% restocking fee. Returns will not be accepted after 30 days. Contact firstname.lastname@example.org for return information.
Returns MUST be returned to:
PO Box 1351
Springfield, TN 37172
Returns without prior authorization and not displaying a return authorization number may cause significant delays in refund time. SHIPPING AND HANDLING COSTS WILL NOT BE REFUNDED.
Defective product must be returned at buyer's expense. BodyHeaters.com will gladly provide a replacement product or refund upon return of original product.